Penman Communications, LLC.

Specializing in technical writing, online learning development and graphic design services.

  • Home
  • About Us
    • Company Overview
    • Frequently Asked Questions
    • Penman Testing
  • Services
    • Technical Writing
    • Graphic Design
    • Custom eLearning Solutions & CBT Development
    • Technical Editing
    • Instructional Design
    • Audio Recording
    • Technologies
  • Clients
  • Our Work
  • Blog
  • Contact Us
You are here: Home / Writing Resources / Technical Writing – High Level Project Plan

Technical Writing – High Level Project Plan

Roles

The development of a manual or any other form of content generally involves several people or teams. Each make their contributions in the different phases of the project.

Technical Writer

The Technical Writer is specialized in authoring content in a short and concise manner.

One of the skills the technical writer brings to the project is a fresh perspective or view of the product, through the eyes of the end user. The technical writer is trained not to make assumptions about what the end user may or may not consider obvious, which a subject matter expert may find difficult to avoid.

The Technical Writer can quickly recognize the areas in which a user may experience problems, and adapt the content to maximize the end-user’s comprehension of the material.

On-Line Help Specialist

For self-help initiatives, the online help specialist is specialized in engineering an online help system.

Subject Matter Experts

Subject Matter Experts (SMEs) know the ins and outs of the product for which the documentation is written. The SME can be a system architect, programmer, consultant or business manager.

The contribution of the SME is to provide the technical writer with input and be available to answer possible questions.

Project Manager

In many cases there is also project leader, responsible for supervising the progress of the project and possibly evaluate and approve the developed content.  In most cases, Penman provides project management for all initiatives unless the client prefers to manage the process.

Pages: 1 2 3

Core Services

  • Technical Writing
  • Technical Editing
  • Graphic Design
  • CBT Development & E-learning Courses

Writing Resources

  • 100 Commonly Misspelled Words
  • A Grammar Primer
  • Writing Tools
  • Words That Sound Alike
  • Editing Resources
  • Technical Writing – High Level Project Plan

Company Overview

Based in Charlotte, we provide services for across the US.  We provide Technical … More

Writing Resources

There are many resources on the internet that will assist you when writing or editing … More

Examples of Our Work

At PenMan, we view graphic design as an integral part of targeted, compelling, marketing and … More

© 2022 Copyright Penman Communications LLC. All Rights Reserved.