Technologies

Technical writers, also called technical communicators, produce instruction manuals and other supporting documents to communicate complex and technical information more easily. They also develop, gather, and disseminate technical information among customers, designers, and manufacturers. PenMan Communications marries outstanding content with appealing graphics and page layout. Technical communications require an in-depth understanding of the most current distribution technologies.

Selected Examples

• Presentations for delivery via WebEx or Go to Meeting
• Presentation conversion to Flash for online training
• Training video delivery via You Tube and other video services
• Development within Learning Management Systems
• Content for elearning including testing and reporting that stand alone (no LMS required)
• Creation and integration of video in training and presentations
• Video screen capture for “how to” software training
• Professional voice-over and sequencing in Captivate
• Voiceover editing
• Automated forms and procedures – interactive forms that provide guidance
• Conference call recording and archival
• Transcriptions from audio files

Common Applications